This policy applies when you browse Shree Vijaya Sarees, save an item, place an order, or contact us about a purchase.
Information we collect
When you place an order, we collect the information needed to serve you, including your name, email address, phone number, delivery address, PIN code, and order details.
We may also receive basic technical information sent by your browser, such as device and usage information, to keep the website reliable and secure.
How we use your information
We use your information to process and deliver orders, communicate about your purchase, provide customer support, prevent misuse, maintain business records, and meet legal or accounting obligations.
We do not sell or rent your personal information.
Payments
Online payments are processed securely by Razorpay. Shree Vijaya Sarees does not store your full card, UPI, or banking credentials. Razorpay handles payment information under its own privacy and security practices.
Wishlist and shopping bag
Your wishlist and shopping bag are saved on your device so they remain available when you return. You can remove these items at any time by clearing the wishlist or bag, or by clearing this website's data in your browser.
Sharing and retention
We share only the information necessary with service providers that help us process payments, host the website, fulfil orders, or deliver purchases. We may also disclose information when required by law.
We retain order and customer information only for as long as reasonably needed for fulfilment, support, fraud prevention, accounting, and legal obligations.
Your choices
You may ask to access, correct, or delete personal information we hold about you, subject to records we must retain by law. Please message us on WhatsApp or call +91 76749 52285 with your order reference so we can identify the correct record.
Policy updates
We may update this policy when our services or legal obligations change. The latest version will always appear on this page with its updated date.